UKOZIN (“UKOZIN”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) in Australia, the UK General Data Protection Regulation (UK GDPR), and relevant data protection laws in India.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, contact forms, communications, and accounting and related financial services provided across Australia, the United Kingdom, and India.

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By accessing or using our website or services, you agree to the practices outlined in this Privacy Policy.

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1. Personal Information We Collect

“Personal Information” means information that identifies an individual or could reasonably identify an individual.

The types of personal information we may collect include:

• full name;

• email address;

• phone number;

• residential or business address;

• financial and accounting-related information (where relevant to services requested);

• tax, payroll, bookkeeping, or business records provided to us;

• details submitted through enquiry or contact forms; and

• any other information voluntarily provided through communication with us.

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We may also collect non-identifiable information relating to website usage and visitor behaviour for analytical and operational purposes.

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2. How We Collect Information

We may collect personal information when you:

• submit an enquiry through our website;

• contact us via email, phone, or messaging services;

• request a quote or engage our accounting or financial services;

• provide documents or information required for bookkeeping, taxation, or advisory services;

• subscribe to updates or communications; or

• interact with our website or social media platforms.

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We may also collect information automatically using cookies, analytics tools, and similar technologies.

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3. How We Use Your Information

We use personal information for purposes including:

• providing accounting, bookkeeping, tax, and related financial services;

• responding to enquiries and providing customer support;

• preparing quotes and managing client engagements;

• maintaining financial and business records;

• communicating about services, updates, or obligations;

• improving website functionality and service delivery;

• meeting legal, regulatory, and compliance obligations; and

• marketing our services where permitted by law.

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We will only use personal information where it is reasonably necessary for our business operations or as otherwise permitted by law.

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4. Website Analytics and Cookies

Our website may use cookies and analytics tools (including Google Analytics or similar services) to improve performance and understand user behaviour.

This may collect information such as:

• IP address;

• browser type;

• device information;

• pages visited;

• time and date of visits; and

• general website usage patterns.

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This information is generally non-identifiable and used for statistical and operational purposes.

You may disable cookies through your browser settings, however this may impact website functionality.

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5. Disclosure of Personal Information

We may disclose personal information to:

• employees, contractors, or authorised service providers;

• IT, cloud storage, and website hosting providers;

• accounting, tax, legal, or professional advisors assisting our operations;

• financial institutions or payment processors (where applicable);

• government, tax, or regulatory authorities where required by law; and

• other third parties where you have provided consent.

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We do not sell or rent personal information to third parties.

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6. Overseas Disclosure

UKOZIN operates across Australia, the United Kingdom, and India. As part of our operations, personal information may be stored, processed, or accessed in any of these countries or in other jurisdictions where our service providers operate.

By using our website or services, you acknowledge that your personal information may be transferred internationally in accordance with applicable privacy laws.

We take reasonable steps to ensure overseas recipients handle personal information securely and in compliance with relevant standards.

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7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

• secure servers and encrypted storage where appropriate;

• password-protected systems;

• restricted staff access; and

• cybersecurity and monitoring tools.

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However, no system of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

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8. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

Requests can be made using the contact details below.

We may refuse access where permitted by law, but will provide written reasons where applicable.

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9. Third-Party Websites

Our website may contain links to third-party websites. UKOZIN is not responsible for the privacy practices, security, or content of those websites.

Users access third-party websites at their own risk.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or technology.

Any updated version will be published on this website and will take effect immediately upon publication.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us at: info@ukozin.com.au